Quality Affordable Care
NovusACS is able to see patients for their primary care needs – just like your family doctor would. Here you get quality, affordable healthcare by a licensed and experienced provider. We keep our costs low! For example the cost for a physical is $40. Screenings & treatments for STDs are free.
NovusACS offers Primary Care to include:
Screening & treatment of STDs infections
Tobacco cessation services
Mental health screening and referral
Cancer screening and referral
Nutritional screening and weight management
Express Care-Have an urgent issue? Novus can usually accommodate established patients with a quick same-day appointment.
- APPOINTMENT CANCELLATION/NO SHOW POLICY: Thank you for trusting your medical care NovusACS. When you schedule an appointment with our practice, we set aside enough time to provide you with the highest quality care. Should you need to cancel or rescheduled an appointment please contact our office as soon as possible, and no later than 24 hours prior to your scheduled appointment. This gives us time to schedule other patients who may be waiting for an appointment· Effective November 1, 2017, any established patient who fails to show or cancels/reschedules an appointment and has not contacted our office with at least 24 hours notice will be considered a No Show and charged a $25.00 fee.
- LATE ARRIVAL POLICY: Our staff aim to make your visit a pleasurable one. In our efforts to make your visit more comfortable and to minimize your wait time, our office has implemented a late arrival policy. If a patient is more than 15 minutes late for an appointment, the appointment may need to be rescheduled. This is to ensure that the patients who arrive on time do not wait longer than necessary to see the provider. We will try to accommodate late‐comers as best as possible, but cannot compromise on the quality and timely care provided to our other patients. New patients are encouraged to print off new patient paperwork from the website and fill it out prior to coming in. Otherwise, new patients need to arrive at the office at least 15 minutes prior to the scheduled appointment to complete the paperwork. If a new patient’s paperwork is not completed in a timely fashion upon arrival, we may need to accommodate other patients who arrive on time. The staff at NovusACS truly appreciate your compliance and understanding with this policy so that we can continue to provide excellent medical care as well as excellent customer service.